Our ongoing mission is to constantly develop our service and reputation to a point where we are recognized as industry leaders in the eyes of both our clients and industry peers. We work to achieve this goal by focusing on creativity, knowledge of the destination, time management and flexibility. Demanding quality from ourselves as well as our suppliers allows us to meet expectations and fulfill special customer needs and requests.
My philosophy has always been to deliver top notch customer service. This industry is about providing clients the best our city has to offer which in turn creates memorable experiences for our guests. Relationships are truly key - internally as well as externally. When you have a strong foundation of employees, it makes it very easy to execute a strong program in the field. We are a ‘family’ in the office and we each take great pride in delivering the service for which we are known. Honesty, integrity, and humility have kept us successful for more than 25 years. We look forward to many more!
Great people to work with, very cooperative, friendly and remained on top of my program throughout the event.
Southwest Conference Planners made everything so easy during the entire process. From helping us decide which event was right for our group, to adding additional props, to the actual event. Everything was great! Our team has raved about it since the meeting!
The thoroughness of the SWCP team on my event was excellent. They were professional and a great partner with planning the tours on my event. I would highly recommend to use them if you are in the Phoenix area and need a great DMC!
Our experience was absolutely fabulous. I had many changes to our plans and they happily assisted me in all our changes. Our guests felt like VIP's.